Listening, The Secret To Realtor Success

July 20, 2009

Today’s home buyer is looking for a lot in a Realtor and rightly so. As the home buying market continually increases and diversifies, the competition between Realtors intensifies. What makes some Realtors click better in this highly competitive market and how do you know you’ve chosen the right Realtor?

Moving is one of the most stressful times in someone’s life. This process requires utmost patience, an ability to adapt, and lots of knowledge. The best Realtors have all these skills and take the time to make sure the client benefits from the experience as well. This good rapport goes a very long way. Thus, trusting your Realtor’s level of expertise is just as important as judging how your Realtor interacts with you. In real estate, a common phrase explains this well, “You can teach a Realtor skills but you can’t teach him attitude”. Therefore, it’s important that you get along well with your Realtor since you’ll be working together a long time.

Just as every home will not be a perfect match, you also aren’t going to click perfectly with every Realtor. In many ways, choosing a Realtor is a matter of preference and personality matching. Many studies about traits that home buyers look for in a Realtor indicate that the Realtor’s expertise is not the top listed characteristic; instead, how well the Realtor responds to you is of utmost importance to most home buyer. Thus, the Realtors in highest demand are those who take the time to listen to, examine and investigate your hopes and dreams. Look for a Realtor who matches your enthusiasm and energy, which creates effective teamwork between you and your Realtor.

Many Realtors are only motivated by a commission check and push to quickly close a deal. When you find a Realtor that is only interested in “time is money” rather than the gift of time, you should run the other way. This lack of interest in customer appreciation often leaves you lacking the necessary information to understands your decisions and remain positive about this experience. You deserve as stress-free of a buying or selling experience as your Realtor can make it. The best Realtors understand the seriousness of going over details and are more than happy to answer any of your questions at a pace that you are comfortable with.

The best customer service is of utmost interest to many clients. They would prefer a Realtor that is part of a firm that offers outstanding customer service. Knowing that their Realtor has access to these support structures is very important, as well as knowing that their Realtor will be around for a long time after closing. Many clients are also looking for 24-hours phone center, money-back guarantees, quality-control standards, and very relevant information.

The best Realtor is able to offer these services and works to supply the best possible customer service.

In today’s fast paced competitive market, a good Realtor knows his effort pay off best when he’s highly knowledgeable about the real estate market and performs stellar customer service. Home buyers are quick to pick up on this and willing to hunt for the right Realtor.

{ 5 comments }

Charles (Las Vegas Real Estate) July 22, 2009 at 5:23 pm

Very good advice. Good communication goes both ways and sometimes you really have to listen to find out what your client really wants. Those agents that are good at it can expect to enjoy a healthy career in the industry and strong referral business down the line.

Nashville Truck July 27, 2009 at 8:15 am

Great article. Home buying is always a challenge and a finding the right Realtor makes all the difference in the world.

Mark Walusimbi July 28, 2009 at 2:01 pm

Great advise. I agree. The best Realtors understand the seriousness of going over details and are more than happy to answer any of your questions at a pace that you are comfortable with.

music videos August 4, 2009 at 2:31 am

Thanks for the info- it turns out Microsoft’s bing really is making an impact, it seems to me your blog is getting a lot of search engine traffic from bing- have you found this to be the case?

Tulsa realtors March 11, 2010 at 2:51 pm

Yes, Listening is without a doubt a secret for realtors because no one really wants to buy or sell a house through a person who’s only in there for money and isn’t really interested in the client. I don’t think that realtors succeed, it may be the case in the past but not today. People want to feel good and secure about the realtor they’re working with, they want a realtor with good background and success. One has to work on so many aspects of their skills to become a successful realtor and get ahead of your competitions.

Previous post:

Next post: